I have a problem. Huge one.
Every time someone writes me an email with a inquiry, question, anything, I respond right away. If I am on the road or working, then I’ll respond at the first available time-slot, and always within 24 hours, because I believe my clients deserve VIP treatment, as they were my family.
For some strange reason people just do not respond back in the same manner, sometimes it takes weeks to answer, although their question was urgent.
I find it confusing, and I cannot get used to this for years now. I guess I just need to lower my expectations 🙂
What do you think on this matter?